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Mercedes-Benz E400 Recalls & Complaints by Model Year

NHTSA lists 15 safety recalls and 69 owner complaints across 3 model years of the Mercedes-Benz E400 (2015–2017). The most-complained-about year is 2016.

15
safety recalls, all years
69
owner complaints, all years
2017
year with most recalls
2016
year with most complaints

Pick your Mercedes-Benz E400 model year

Model yearRecallsComplaints
2017 Mercedes-Benz E400820
2016 Mercedes-Benz E400734
2015 Mercedes-Benz E400715

What Mercedes-Benz E400 owners complain about

Across all model years, owners have filed 69 complaints with NHTSA. The 2016 model year has the most, with 34.

All Mercedes-Benz E400 recalls (15)

Every NHTSA safety campaign that lists a Mercedes-Benz E400, most recent first, with the model years each one covers.

  1. Air bags: frontal

    NHTSA 21V638000 Reported 205 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

    Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Model years: 2015, 2016

  2. Software (electrical system) and auto crash notification (communication)

    NHTSA 21V058000 Reported 1,292,258 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…

    Model years: 2017

  3. Communication

    NHTSA 19V787000 Reported 24,226 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…

    Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…

    Model years: 2015, 2016

  4. Body (structure)

    NHTSA 19V676000 Reported 4,765 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.

    Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.…

    Model years: 2017

  5. Inflator module (air bags)

    NHTSA 19V010000 Reported 288,779 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe,…

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

    Model years: 2015, 2016, 2017

  6. Headlights (exterior lighting)

    NHTSA 18V271000 Reported 42 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the…

    Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372.…

    Model years: 2017

  7. Air bags: frontal

    NHTSA 17V627000 Reported 495,290 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250…

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

    Model years: 2015, 2016, 2017

  8. Electric power assist system (steering)

    NHTSA 17V241000 Reported 58,323 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350…

    Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently…

    Model years: 2016

  9. Starter assembly (electrical system) and engine (engine and engine cooling)

    NHTSA 17V114000 Reported 307,629 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300…

    Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at…

    Model years: 2017

  10. Inflator module (air bags)

    NHTSA 17V080000 Reported 2,112 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.

    Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Model years: 2017

  11. Electric power assist system (steering)

    NHTSA 16V899000 Reported 70 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power…

    Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Model years: 2015, 2016

  12. Underbody shields (structure)

    NHTSA 16V831000 Reported 799 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.

    Remedy: MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.

    Model years: 2017

  13. Engine (engine and engine cooling)

    NHTSA 15V505000 Reported 209 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the…

    Remedy: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer…

    Model years: 2016

  14. Hood (structure)

    NHTSA 15V088000 Reported 147,224 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic…

    Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's…

    Model years: 2015

  15. Buckle assembly (seat belts)

    NHTSA 14V818000 Reported 1,378 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the…

    Remedy: MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…

    Model years: 2015

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.