Mci E4500 Recalls & Complaints by Model Year
NHTSA lists 17 safety recalls and 2 owner complaints across 18 model years of the Mci E4500 (1997–2014). The most-complained-about year is 2001.
Pick your Mci E4500 model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2014 Mci E4500 | 1 | 0 |
| 2013 Mci E4500 | 3 | 0 |
| 2012 Mci E4500 | 4 | 0 |
| 2011 Mci E4500 | 9 | 0 |
| 2010 Mci E4500 | 8 | 0 |
| 2009 Mci E4500 | 8 | 0 |
| 2008 Mci E4500 | 8 | 0 |
| 2007 Mci E4500 | 8 | 0 |
| 2006 Mci E4500 | 5 | 0 |
| 2005 Mci E4500 | 7 | 0 |
| 2004 Mci E4500 | 7 | 0 |
| 2003 Mci E4500 | 9 | 1 |
| 2002 Mci E4500 | 7 | 0 |
| 2001 Mci E4500 | 8 | 1 |
| 2000 Mci E4500 | 4 | 0 |
| 1999 Mci E4500 | 3 | 0 |
| 1998 Mci E4500 | 2 | 0 |
| 1997 Mci E4500 | 1 | 0 |
What Mci E4500 owners complain about
Across all model years, owners have filed 2 complaints with NHTSA. The 2001 model year has the most, with 1.
All Mci E4500 recalls (17)
Every NHTSA safety campaign that lists a Mci E4500, most recent first, with the model years each one covers.
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Door (structure) and glass, side/rear (visibility)
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform…
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Model years: 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
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Wheelchair lift/ramp (equipment adaptive/mobility)
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of…
Remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email…
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Hydraulic power assist system (steering)
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Remedy: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI…
Model years: 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
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Seat belts
Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door…
Remedy: MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.
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Anchorage (seat belts) and seats
Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame…
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
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Electrical system
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was…
Remedy: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Model years: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
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Electronic stability control (esc)
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. Under certain road and driving…
Remedy: Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.
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Engine and engine cooling
Motor coach industries, inc. (mci) is recalling certain model year 2011 e4500 and j4500 motor coaches manufactured from december 2010 through january 2011, equipped with a cummins isx 11.9 diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the…
Remedy: Mci will notify owners, and repairs will be performed by authorized cummins dealers free of charge. The safety recall began on september 19, 2011. Owners may contact mci at 1-800-241-2947 or cummins at 1-812-377-5000…
Model years: 2011
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Motor (visibility)
Mci is recalling certain model year 2011 mci e4500, and j4500, motor coaches manufactured from september 2010 through july 2011, equipped with a doga windshield wiper motor. An underrated fuse may have been installed at the factory, which could blow, resulting in the windshield wipers not operating.
Remedy: Dealers will inspect the fuse and replace any underrated fuses that may have been installed. This service will be performed free of charge. The safety recall began on august 3, 2011. Owners may contact mci customer…
Model years: 2011
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Motor (visibility)
Mci is recalling certain model year 2011 mci j4500, e4500, and j4500c motor coaches manufactured from may 1, 2010 through january 31, 2011, and equipped with doga windshield wipers. Certain wires may have been incorrectly installed by mci at the factory which could result in the windshield wipers failing to operate.
Remedy: Dealers will inspect the windshield wipers and connect any wires that were improperly installed. This service will be performed free of charge. The safety recall began on march 14, 2011. Owners may contact mci customer…
Model years: 2011
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Glass, side/rear (visibility)
Mci is recalling certain model year 2001-2004 e4500, model year 2002-2006 e4500c, model year 2001-2005 j4500, and model year 2006 j4500c motor coaches equipped with se-gi passenger windows. The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.
Remedy: Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. The safety recall began on august 23, 2010. Owners may contact mci customer service at 1-800-241-2947.
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Axle assembly (power train)
Mci is recalling certain model year 2010 d4000, d4005, d4500, d4505, e4500, and j4500 model motor coaches manufactured from september 2009 through may 2010, equipped with arvinmeritor front and tag axle assemblies. The suspect axles may have had improper torque applied to the hub/rotor/wheel adapter bolts during the assembly process.…
Remedy: Mci will notify owners and dealers will repair the motor coaches free of charge. The safety recall began on may 28, 2010. Owners may contact mci at 1-800-241-2947.
Model years: 2010
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Motor (visibility)
Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or…
Remedy: Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july…
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Steering
Mci is recalling certain model year 2008 and 2009 motor coaches, model j4500 manufactured between october 2007 and april 2009; 2009 motor coaches models d4000istv, d4005, d4500, and d4505 manufactured between january and july 2009; 2010 d4500 coaches manufactured between december 2008 and april 2009; 2009 e4500 coaches manufactured…
Remedy: Mci will notify owners and the vehicles will be repaired free of charge. The safety recall began on july 10, 2009. Owners may contact mci at 1-800-241-2947.
Model years: 2003
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Equipment
Mci is recalling 1,893 my 2002-2008 d model and my 2001-2008 e and j4500 motor coaches equipped with zf transmissions. There is a potential for the shift selector to malfunction as a result of a cell phone or radio being placed in close proximity to the shifter control pad.
Remedy: Mci is working with zf and has created a software update that protects against the potential for transient analog or digital signal interference. The recall is expected to begin during november 2008. .owners may…
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Defroster/defogger/hvac system (visibility)
On certain motor coaches equipped with a slide switch to control the defroster blower speed, there is a speed controller for each of the two defroster fan motors. The speed controller may fail causing the fan motor to operate continuously in the "high" speed mode, and the carrier slide switch may fail to reduce or otherwise control the…
Remedy: Dealers will replace the defroster speed controller free of charge. The recall began on july 20, 2006. Owners may contact motor coach at 1-800-241-2947.
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Diesel (engine and engine cooling)
On certain motor coaches equipped with detroit diesel series 60 engines, the turbocharger compressors can fail.
Remedy: Detroit diesel is conducting this recall (please see 06e019000) and will remedy these motor coaches. The engines will be repaired free of charge. Owners may contact detroit diesel at 313-592-3708 or motor coach at…
Other Mci models
- J45003 complaints
- 102D32 complaints
- 102DL32 complaints
- D45002 complaints
- D4500/102DL31 complaints
- D45051 complaints
- MC121 complaints
- Renaissance1 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.