NHTSA Recall 21V737000: Wheelchair lift/ramp (equipment adaptive/mobility)
Motor Coach Industries reported this safety recall to NHTSA on , covering an estimated 510 vehicles. It affects 2 models including the Mci E4500.
| NHTSA campaign | 21V737000 |
|---|---|
| Manufacturer campaign | R21-024 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY › WHEELCHAIR LIFT/RAMP |
| Report received | September 23, 2021 |
| Owner notification | October 18, 2021 |
| Initiated by | Manufacturer |
Defect
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Safety risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V737000
| Make and model | Model years |
|---|---|
| Mci E4500 | 2005, 2006, 2007, 2008, 2009 |
| Mci J4500 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.