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Mci D45CRTLE Recalls & Complaints by Model Year

NHTSA lists 4 safety recalls and 0 owner complaints across 7 model years of the Mci D45CRTLE (2019–2025).

4
safety recalls, all years
0
owner complaints, all years
2021
year with most recalls

Pick your Mci D45CRTLE model year

Model yearRecallsComplaints
2025 Mci D45CRTLE10
2024 Mci D45CRTLE10
2023 Mci D45CRTLE10
2022 Mci D45CRTLE20
2021 Mci D45CRTLE30
2020 Mci D45CRTLE20
2019 Mci D45CRTLE10

All Mci D45CRTLE recalls (4)

Every NHTSA safety campaign that lists a Mci D45CRTLE, most recent first, with the model years each one covers.

  1. Labels (equipment)

    NHTSA 25V457000 Reported 321 vehicles potentially affected Motor Coach Industries

    Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

    Remedy: MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

    Model years: 2025

  2. Wheelchair lift/ramp (equipment adaptive/mobility)

    NHTSA 24V073000 Reported 2,114 vehicles potentially affected Motor Coach Industries

    Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of…

    Remedy: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

    Model years: 2021, 2022, 2023, 2024

  3. Carrier/rack (equipment)

    NHTSA 23V240000 Reported 140 vehicles potentially affected Motor Coach Industries

    Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108,…

    Remedy: MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

    Model years: 2019, 2020, 2021

  4. Fuel rail (fuel system)

    NHTSA 21V971000 Reported 1,125 vehicles potentially affected Motor Coach Industries

    Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which…

    Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free…

    Model years: 2020, 2021, 2022

Other Mci models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.