Mack Pinnacle (chu) Recalls & Complaints by Model Year
NHTSA lists 20 safety recalls and 1 owner complaint across 12 model years of the Mack Pinnacle (chu) (2011–2022). The most-complained-about year is 2020.
Pick your Mack Pinnacle (chu) model year
What Mack Pinnacle (chu) owners complain about
Across all model years, owners have filed 1 complaint with NHTSA. The 2020 model year has the most, with 1.
All Mack Pinnacle (chu) recalls (20)
Every NHTSA safety campaign that lists a Mack Pinnacle (chu), most recent first, with the model years each one covers.
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Wheels and hub (wheels)
Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
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Software (electronic stability control (esc))
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor…
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this…
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Connection (steering)
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Remedy: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at…
Model years: 2020
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Exterior lighting
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Remedy: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's…
Model years: 2020
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Reservoir/tank (service brakes)
Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Remedy: Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this…
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Exterior (visibility)
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
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Tie rod assembly (steering) and steering
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Remedy: Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will…
Model years: 2016
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Hub (suspension)
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front…
Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is…
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Tread/belt (tires)
Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.
Remedy: Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016. Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer…
Model years: 2017
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Driveshaft (power train)
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Remedy: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim…
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Fifth wheel assembly (trailer hitches)
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that…
Remedy: Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at…
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Electrical system: wiring and hoses, lines/piping, and fittings (service brakes)
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted…
Remedy: Mack will notify owners, and dealers will inspect the vehicles and properly clip the harness and air lines, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at…
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Flasher unit (exterior lighting)
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25,…
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Electrical system
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year…
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD…
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Linkages (visibility)
Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the…
Remedy: Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.
Model years: 2012
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Pedal/hand lever(motorcycle) (power train)
Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a potentially defective weld on the shaft that the clutch pedal attaches to.
Remedy: Dealers will replace the clutch pedal shaft free of charge. The safety recall began on august 29, 2011. Owners may contact mack trucks at 1-800-866-1177.
Model years: 2011
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Driveline (power train)
Mack trucks is recalling certain model year 2012, chu, cxu, gu, mru, leu, and td trucks equipped with a meritor driveline. The tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.
Remedy: Dealers will replace the drivelines free of charge. The safety recall began on july 25, 2011. Owners may contact mack trucks at 1-800-528-6586.
Model years: 2012
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Automatic (service brakes)
Mack trucks is recalling certain model year 2011-2012 chu, cxu, gu, leu and mru trucks manufactured from october 15, 2010, through january 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can…
Remedy: Mack trucks will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall began on august 24, 2011. Owners may contact mack trucks at 1-800-528-6586.
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Fifth wheel assembly (trailer hitches)
Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
Remedy: Dealers will inspect and replace the bolts as required free of charge. The safety recall began on may 30, 2011. Owners may contact mack trucks at 1-800-866-1177.
Model years: 2011
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Visibility
Mack trucks is recalling certain model year 2011 chu and cxu, heavy trucks manufactured from july 13, 2010, through august 13, 2010, without rear mud flap hanger brackets. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the rear…
Remedy: Dealers will inspect and install conspicuity treatment as required free of charge. The safety recall began on february 2, 2011. Owners may contact mack trucks at 1-800-866-1177.
Model years: 2011
Other Mack models
- Mack28 complaints
- Anthem (an)12 complaints
- Granite (gr)9 complaints
- CXU6127 complaints
- Ch6 complaints
- Gu6 complaints
- CH6005 complaints
- Cxu5 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.