Skip to content

NHTSA Recall 12V308000: Linkages (visibility)

MACK TRUCKS, INC reported this safety recall to NHTSA on , covering an estimated 1,174 vehicles. It affects 3 models including the Mack Granite (gu).

1,174
vehicles potentially affected
3
models affected
2012
owners notified (August 22)
NHTSA campaign12V308000
Manufacturer campaignSC3064
ComponentVISIBILITY › WINDSHIELD WIPER/WASHER › LINKAGES
Report receivedJuly 2, 2012
Owner notificationAugust 22, 2012
Initiated byManufacturer

Defect

Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.

Safety risk

If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.

Remedy

Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.

Notes

Mack’s recall number is sc0364.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Vehicles covered by recall 12V308000

Make and modelModel years
Mack Granite (gu)2012
Mack Pinnacle (chu)2012
Mack Pinnacle (cxu)2012

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.