2001 Krystal 28 Recalls, Complaints & Specs
1 safety recall lists the 2001 Krystal 28, and owners have filed 1 complaint with NHTSA. Check your own VIN below.
1 safety recall for the 2001 Krystal 28
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Labels (equipment)
Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars." the tire placard label contains an incorrect recommended cold tire inflation pressure of 60 or 65 PSI. The correct inflation pressure is 80 PSI.
Remedy: New labels will be provided to the owners. Owner notification is expected to begin during december 2001. Owners who do not receive the free label within a reasonable time should contact krystal at 1-800-845-4883.
1 owner complaint filed with NHTSA
Owners of the 2001 Krystal 28 have filed 1 complaint with NHTSA. The average mileage at failure in those reports is 4,900 miles. Complaints peaked in 2007 with 1 filed that year.
Most-reported components
What owners are reporting
“2001 ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. This 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line.”
Owner complaint to NHTSA, August 27, 2007 · Suspension
Compare Krystal 28 model years
Recall and complaint counts for every Krystal 28 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 1999 Krystal 28 | 1 | 0 |
| 2000 Krystal 28 | 1 | 0 |
| 2001 Krystal 28 | 1 | 1 |
Checking a specific 2001 Krystal 28
How do I know if my 2001 Krystal 28 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2001 Krystal 28; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Krystal dealer with your VIN and the NHTSA campaign number (for example 01V384000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Krystal models
- 220 complaints
- 240 complaints
- 28L0 complaints
- Lincoln Town Car0 complaints
- Shuttle Bus0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.