Keystone Residence Recalls & Complaints by Model Year
NHTSA lists 9 safety recalls and 1 owner complaint across 13 model years of the Keystone Residence (2009–2025). The most-complained-about year is 2017.
Pick your Keystone Residence model year
What Keystone Residence owners complain about
Across all model years, owners have filed 1 complaint with NHTSA. The 2017 model year has the most, with 1.
All Keystone Residence recalls (9)
Every NHTSA safety campaign that lists a Keystone Residence, most recent first, with the model years each one covers.
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Step/ladder (structure)
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the…
Remedy: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for…
Model years: 2025
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Multiple axle (suspension)
Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.
Remedy: Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.
Model years: 2024
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Lpg systems (equipment)
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The…
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
Model years: 2019
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Equipment
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers…
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100,…
Model years: 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Frame and members (structure)
Keystone RV Company (Keystone) is recalling certain model year 2016 Retreat recreational trailers manufactured July 13, 2015, to September 24, 2015, and model year 2016 Residence recreational trailers manufactured April 2, 2015, to September 2, 2015. The affected vehicles may have been manufactured with an insufficient weld on the rear…
Remedy: Keystone will notify owners, and dealers will inspect the welds and repair them as necessary, free of charge. The recall began on October 22, 2015. Owners may contact Keystone customer service at 1-866-425-4369.…
Model years: 2016
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Equipment
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the…
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Model years: 2014
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Electrical system: wiring
Keystone is recalling certain model year 2012 residence travel trailers produced from may 6, 2011, through may 18, 2011. The wiring connection to the 120 volt light on the ceiling of the slide room has the incorrect wiring connectors.
Remedy: Dealers will replace the incorrect connectors (crimp style bell caps) with twist on wire nuts. This service will be performed free of charge. The safety recall began on june 20, 2011. Owners may contact keystone…
Model years: 2012
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Equipment
Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Remedy: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer…
Model years: 2011
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Recreational vehicle/trailer (equipment)
Keystone is recalling certain model year 2010-2011 residence travel trailers. A 30 amp breaker was installed on the washer/dryer circuit and it needs a 20 amp breaker.
Remedy: Dealers will replace the 30 amp breaker with a 20 amp breaker free of charge. The safety recall began on june 6, 2010. Owners may contact keystone customer service at 1-866-425-4369.
Other Keystone models
- Montana151 complaints
- Cougar150 complaints
- Raptor57 complaints
- Sprinter49 complaints
- Springdale48 complaints
- Alpine47 complaints
- Outback47 complaints
- Fuzion43 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.