Keystone Passport Recalls & Complaints by Model Year
NHTSA lists 27 safety recalls and 12 owner complaints across 16 model years of the Keystone Passport (2007–2022). The most-complained-about year is 2007.
Pick your Keystone Passport model year
What Keystone Passport owners complain about
Across all model years, owners have filed 12 complaints with NHTSA. The 2007 model year has the most, with 2.
All Keystone Passport recalls (27)
Every NHTSA safety campaign that lists a Keystone Passport, most recent first, with the model years each one covers.
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Recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may…
Remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
Model years: 2022
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Recreational vehicle/trailer (equipment) and electrical system
Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring…
Remedy: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for…
Model years: 2022
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Multiple axle (suspension) and 2 other components
Keystone RV Company (Keystone) is recalling certain 2022 Passport travel trailers. The trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded.
Remedy: Dealers will replace the axles, tires, and rims, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is…
Model years: 2022
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Trailer hitches and recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.
Remedy: Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
Model years: 2022
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Equipment: wiring and electrical system
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain…
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
Model years: 2022
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Lpg systems (equipment)
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The…
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
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Equipment
Keystone RV Company (Keystone) is recalling certain 2021 Passport 282QB, 2400RB, 2704RK trailers. The safety chains installed are underrated for the Gross Vehicle Weight Rating (GVWR).
Remedy: Keystone will notify owners, and dealers will replace the safety chains, free of charge. Owners letters were mailed June 2, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for…
Model years: 2021
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Body (structure)
Keystone RV Company (Keystone) is recalling certain 2021 Passport 282QB trailers equipped with a rear compartment door. The spare tire is mounted to the rear wall in a way that obstructs the view of the left taillight.
Remedy: Keystone will notify owners, and dealers will relocate the spare, free of charge Owner notification letters were mailed April 30, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number…
Model years: 2021
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Axle hubs (power train)
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369.…
Model years: 2019
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Remedy: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November…
Model years: 2019
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Temporary/emergency spare tire (tires) and structure
Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.
Remedy: Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. The recall began on April 14, 2018. Owners may contact Keystone…
Model years: 2018
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Recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Remedy: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at…
Model years: 2018
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Equipment
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers…
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100,…
Model years: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Air conditioner (equipment)
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369.…
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
Remedy: Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
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Recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the…
Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369.…
Model years: 2015
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under…
Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall…
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on…
Model years: 2014
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Equipment
Keystone RV Company (Keystone) is recalling certain model year 2013 Bullet and Passport trailers manufactured October 1, 2012, through March 5, 2013. The mounting fasteners for the stabilizer jacks may fail causing the jack to become loose and separate from the vehicle.
Remedy: Keystone will notify owners, and dealers will replace the mounting fasteners. The recall is expected to begin in August 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's recall…
Model years: 2013
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Equipment
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the…
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
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Recreational vehicle/trailer (equipment)
Keystone is recalling certain model year 2012 passport travel trailers manufactured from september 15, 2011, through september 28, 2011. The rear living room is missing an egress window.
Remedy: Dealers will replace the window currently installed with an egress window free of charge. The safety recall began on october 25, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Model years: 2012
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Equipment
Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Remedy: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer…
Model years: 2011
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Equipment
Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. The glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. Only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are…
Remedy: Keystone rv will notify owners and replace the microwave free of charge. The safety recall began on august 17, 2009. Owners may contact keystone customer service at 1-866-425-4369.
Model years: 2010
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Axle assembly (power train)
Keystone is recalling 52 my 2010 passport travel trailers for failing to comply with the requirements of part 567, "certification." these vehicles were manufactured with incorrect axle(s). The axle rating may not match the specifications listed on the federal certification label and the tire and loading label.
Remedy: Dealers will inspect the axle rating tags, compare to the federal certification label and then if they do not match either replace the axle if under rated or replace the labels if over rated. The remedy will be…
Model years: 2010
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Recreational vehicle/trailer (equipment)
Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Remedy: Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge.…
Model years: 2007
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Labels (equipment)
Keystone rv is recalling 259 my 2008-2009 passport travel trailers, model 290bh. There is incorrect information on the federal identification label which fails to conform to the requirements of part 567, "certification." the label lists the axle capacity at 4400 lbs and it should be 3500 lbs.
Remedy: Owners will be provided with corrected labels and installation instructions. If an owner so desires, they can have their dealer install the labels free of charge. The recall began on may 15, 2008. Owners may contact…
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Recreational vehicle/trailer (equipment)
On certain travel trailers, the lp supply hose for the outside range is connected too close to the range. In certain windy conditions, the heat from the range burner may cause the hose to melt.
Remedy: Dealers will replace the copper lp tubing that is connected to the outside range with one of the correct length. The recall began on october 19, 2007. Owners may contact keystone rv at 1-866-425-4369.
Model years: 2007
Other Keystone models
- Montana151 complaints
- Cougar150 complaints
- Raptor57 complaints
- Sprinter49 complaints
- Springdale48 complaints
- Alpine47 complaints
- Outback47 complaints
- Fuzion43 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.