Keystone Hideout Recalls & Complaints by Model Year
NHTSA lists 25 safety recalls and 12 owner complaints across 24 model years of the Keystone Hideout (2002–2026). The most-complained-about year is 2021.
Pick your Keystone Hideout model year
What Keystone Hideout owners complain about
Across all model years, owners have filed 12 complaints with NHTSA. The 2021 model year has the most, with 3.
All Keystone Hideout recalls (25)
Every NHTSA safety campaign that lists a Keystone Hideout, most recent first, with the model years each one covers.
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Critical fasteners (structure)
Keystone RV Company (Keystone) is recalling certain 2026 Springdale and Hideout travel trailers. The pivot brackets on the bunk bed may bend or break.
Remedy: Dealers will replace the brackets, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-472.
Model years: 2026
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Step/ladder (structure)
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the…
Remedy: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for…
Model years: 2025
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Body (structure)
Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.
Remedy: Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is…
Model years: 2024
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Structure
Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.
Remedy: Dealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-451.
Model years: 2024
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Recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may…
Remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
Model years: 2022
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Equipment: wiring and electrical system
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain…
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
Model years: 2022
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Lpg systems (equipment)
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The…
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's…
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Lpg systems (equipment)
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact…
Model years: 2020
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Tires and non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.
Remedy: Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may…
Model years: 2020
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Recreational vehicle/trailer (equipment) and temporary/emergency spare tire (tires)
Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Remedy: Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.
Model years: 2020
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Labels (equipment)
Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
Remedy: Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at…
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Axle hubs (power train)
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369.…
Model years: 2019
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Remedy: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November…
Model years: 2019
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Recreational vehicle/trailer (equipment)
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Remedy: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at…
Model years: 2018
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Labels (equipment)
Keystone RV Company (Keystone) is recalling certain 2018 Hideout recreational trailers, model 310. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65 PSI, when the correct GAWR is 5,200 lbs and the correct tire size is ST225/75R15E with 80…
Remedy: Keystone has notified owners and provided a corrected Federal Placard, free of charge. The recall began on December 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
Model years: 2018
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Equipment
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers…
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100,…
Model years: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under…
Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall…
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Electrical (equipment)
Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Hideout 308BHDS fifth wheel trailers manufactured October 2, 2013, to August 8, 2014. The affected trailers may have been built with a 120V outlet in the exterior kitchen that is not part of the GFCI protected circuit.
Remedy: Keystone has notified owners, and dealers will verify that the outside kitchen outlet is on a GFCI circuit, replacing it as necessary, free of charge. The recall began on September 15, 2014. Owners may contact Keystone…
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Non-powered axle assembly (suspension)
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on…
Model years: 2014
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Equipment
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the…
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
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Equipment
Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Remedy: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer…
Model years: 2011
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U-bolt, leaf spring to axle (suspension)
Certain travel trailers may have been manufactured with the incorrect hanger and shackle bolt torqueon the axle suspension.
Remedy: Dealers will verify the shackle bolts have the correct torque and re-tighten if necessary. All vehicles are still at dealers. No trailers have been sold to customers. The recall began on october 18, 2007.
Model years: 2007
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Labels (equipment)
Certain travel trailers fail to comply with the requirements of part 567, "certification," and federal motor vehicle safety standard no. 110, "tire selection and rims." the gross vehicle weight rating (gvwr) and the tire information labels denoting the tire pressure is incorrect.
Remedy: Dealers will replace the federal identifcation tag and tire and loading information label. All vehicles are still in dealer stock. No owner notification is necessary at this time.
Model years: 2008
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Recreational vehicle/trailer (equipment)
Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
Remedy: Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge.…
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Recreational vehicle/trailer (equipment)
On certain recreational vehicles equipped with a 9 volt battery operated carbon monoxide (co) detector, if the battery in the detector goes dead or is removed, the detector will not function and therefore can not warn the occupants if co reaches a harmful level.
Remedy: Dealers will install a hard wired 12 volt co detectors free of charge. The recall began on june 5, 2006. Owners may contact keystone at 866-425-4369.
Other Keystone models
- Montana151 complaints
- Cougar150 complaints
- Raptor57 complaints
- Sprinter49 complaints
- Springdale48 complaints
- Alpine47 complaints
- Outback47 complaints
- Fuzion43 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.