2004 Jeep Grand Cherokee Recalls, Complaints & Specs
8 safety recalls list the 2004 Jeep Grand Cherokee, and owners have filed 1,295 complaints with NHTSA. Check your own VIN below.
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8 safety recalls for the 2004 Jeep Grand Cherokee
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Air bags: side/window
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail,…
Remedy: Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler…
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Air bags: frontal
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond…
Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527…
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Air bags: sensor/control module-inactive and air bags
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags,…
Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for…
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Seat heater/cooler (seats)
Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Remedy: Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
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Seat heater/cooler (seats)
On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
Remedy: Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.
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Starter assembly (electrical system)
On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.
Remedy: Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
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Labels (equipment)
On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
Remedy: Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
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Gear box (other than rack and pinion) (steering)
On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.
Remedy: Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy…
1,295 owner complaints filed with NHTSA
Owners of the 2004 Jeep Grand Cherokee have filed 1,295 complaints with NHTSA; 110 describe a crash and 25 describe a fire. Reports cite 85 injuries and 3 deaths. The average mileage at failure in those reports is 73,009 miles. Complaints peaked in 2016 with 171 filed that year.
Most-reported components
What owners are reporting
“Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat bac”
Owner complaint to NHTSA, September 20, 2026 · Air bags
“I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my ve”
Owner complaint to NHTSA, September 15, 2025 · Air bags
Fuel economy and specs
EPA ratings for the 2004 Jeep Grand Cherokee (Grand Cherokee 2WD, Grand Cherokee 4WD). Ranges cover every tested configuration.
| Combined | 15–16 mpg |
|---|---|
| City / Highway | 14 / 19 |
| Fuel | Regular |
| EPA class | Sport Utility Vehicle - 2WD, Sport Utility Vehicle - 4WD |
| Engine | 6/8 cyl, 4/4.7 L |
| Transmission | Automatic 4-spd; Automatic 5-spd |
Compare Jeep Grand Cherokee model years
Recall and complaint counts for every Jeep Grand Cherokee model year in NHTSA's database.
Checking a specific 2004 Jeep Grand Cherokee
How do I know if my 2004 Jeep Grand Cherokee has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 8 campaigns currently list the 2004 Jeep Grand Cherokee; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Jeep dealer with your VIN and the NHTSA campaign number (for example 03V079000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Jeep models
- Wrangler15,984 complaints
- Cherokee14,838 complaints
- Liberty8,881 complaints
- Compass3,705 complaints
- Patriot2,790 complaints
- Commander2,752 complaints
- Renegade2,202 complaints
- Wrangler 4-DR 4X41,366 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.