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2023 Hyundai Santa Cruz Recalls, Complaints & Specs

2 safety recalls list the 2023 Hyundai Santa Cruz, and owners have filed 79 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.

2
safety recalls
79
owner complaints to NHTSA
2 / 3
complaints citing a crash / fire
22–23
MPG combined (EPA)

2 safety recalls for the 2023 Hyundai Santa Cruz

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Trailer hitches Park outside

    NHTSA 23V181000 Reported 584,784 vehicles potentially affected Hyundai Motor America

    Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness…

    Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters…

  2. Critical fasteners (structure) and roof and pillars (structure)

    NHTSA 23V038000 Reported 16,104 vehicles potentially affected Hyundai Motor America

    Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

    Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460.…

79 owner complaints filed with NHTSA

Owners of the 2023 Hyundai Santa Cruz have filed 79 complaints with NHTSA; 2 describe a crash and 3 describe a fire. Reports cite 1 injury and 0 deaths. The average mileage at failure in those reports is 7,501 miles. Complaints peaked in 2023 with 33 filed that year.

Most-reported components

What owners are reporting

“Unknown. I have had a clunking in the rear and have come across a TSB TSB 25-SS-003H. Seems like a safety issue. Rear shocks could be defective.”

Owner complaint to NHTSA, September 14, 2026 · Suspension

“The push-to-open fuel filler door repeatedly failed to release, preventing refueling. The door locks through an electronic actuator tied to the central locking system, and there is no interior lever o”

Owner complaint to NHTSA, September 9, 2026 · Electrical system

Fuel economy and specs

EPA ratings for the 2023 Hyundai Santa Cruz (Santa Cruz AWD, Santa Cruz FWD). Ranges cover every tested configuration.

Combined22–23 mpg
City / Highway19–22 / 25–27
FuelRegular
EPA classSmall Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD
Engine4 cyl, 2.5 L
TransmissionAutomatic (AM-S8); Automatic (S8)

Compare Hyundai Santa Cruz model years

Recall and complaint counts for every Hyundai Santa Cruz model year in NHTSA's database.

Model yearRecallsComplaints
2022 Hyundai Santa Cruz4185
2023 Hyundai Santa Cruz279
2024 Hyundai Santa Cruz135
2025 Hyundai Santa Cruz319
2026 Hyundai Santa Cruz35

Checking a specific 2023 Hyundai Santa Cruz

How do I know if my 2023 Hyundai Santa Cruz has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2023 Hyundai Santa Cruz; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Hyundai dealer with your VIN and the NHTSA campaign number (for example 23V038000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Hyundai models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.