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Gem E4 Recalls & Complaints by Model Year

NHTSA lists 8 safety recalls and 5 owner complaints across 13 model years of the Gem E4 (2002–2025). The most-complained-about year is 2002.

8
safety recalls, all years
5
owner complaints, all years
2016
year with most recalls
2002
year with most complaints

Pick your Gem E4 model year

Model yearRecallsComplaints
2025 Gem E420
2024 Gem E420
2023 Gem E410
2022 Gem E410
2017 Gem E430
2016 Gem E431
2015 Gem E411
2013 Gem E410
2012 Gem E410
2011 Gem E410
2010 Gem E411
2009 Gem E410
2002 Gem E402

What Gem E4 owners complain about

Across all model years, owners have filed 5 complaints with NHTSA. The 2002 model year has the most, with 2.

All Gem E4 recalls (8)

Every NHTSA safety campaign that lists a Gem E4, most recent first, with the model years each one covers.

  1. Lugs/nuts/bolts/studs (wheels) and 2 other components

    NHTSA 25V380000 Reported 5,353 vehicles potentially affected GEM WAEV LLC

    GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.

    Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at…

    Model years: 2022, 2023, 2024, 2025

  2. Lugs/nuts/bolts/studs (wheels) and 2 other components

    NHTSA 24V971000 Reported 243 vehicles potentially affected GEM WAEV LLC

    GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.

    Remedy: Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall…

    Model years: 2024, 2025

  3. Electrical system

    NHTSA 18V484000 Reported 2,110 vehicles potentially affected Polaris Industries, Inc.

    Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.

    Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners…

    Model years: 2016, 2017

  4. Lugs/nuts/bolts/studs (wheels)

    NHTSA 17V279000 Reported 1,254 vehicles potentially affected Polaris Industries, Inc.

    Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.

    Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this…

    Model years: 2016, 2017

  5. Electrical system

    NHTSA 16V884000 Reported 1,644 vehicles potentially affected Polaris Industries, Inc.

    Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.

    Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for…

    Model years: 2016, 2017

  6. Seat belts

    NHTSA 15V820000 Reported 1,364 vehicles potentially affected Polaris Industries, Inc.

    Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 GEM EL, ES, E4, E4S, ELXD, E6, E6S, and E2 vehicles manufactured December 15, 2014, to August 25, 2015. The seat belts in the affected vehicles have retractor mechanisms that may fail, causing the seat belt to be stuck in one position. As such, these vehicles fail…

    Remedy: GEM will notify owners, and dealers will replace the seat belt assemblies, free of charge. The recall began on December 31, 2015. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number…

    Model years: 2015

  7. Parking brake

    NHTSA 13V003000 Reported 4,394 vehicles potentially affected Polaris Industries, Inc.

    Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.

    Remedy: Polaris will notify owners and dealers will replace the parking brake lever assembly free of charge. The safety recall began on January 29, 2013. Owners may contact Polaris customer service by calling 1-888-704-5290.

    Model years: 2010, 2011, 2012, 2013

  8. Parking brake

    NHTSA 10V080000 Reported 142 vehicles potentially affected CHRYSLER GROUP GLOBAL ELECTRIC MOTORCARS

    Gem is recalling certain model year 2009 neighborhood electric vehicles. The parking brake cable may have been improperly crimped. This could cause the parking brake cable to separate from the actuator handle while applied.

    Remedy: Dealers will replace the parking brake lever assembly free of charge. The safety recall began on march 10, 2010. Owners may contact gem at 866-764-0616.

    Model years: 2009

Other Gem models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.