Gem E2 Recalls & Complaints by Model Year
NHTSA lists 9 safety recalls and 4 owner complaints across 13 model years of the Gem E2 (2009–2025). The most-complained-about year is 2017.
Pick your Gem E2 model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2025 Gem E2 | 2 | 0 |
| 2024 Gem E2 | 2 | 0 |
| 2023 Gem E2 | 1 | 0 |
| 2022 Gem E2 | 1 | 0 |
| 2017 Gem E2 | 3 | 3 |
| 2016 Gem E2 | 4 | 1 |
| 2015 Gem E2 | 2 | 0 |
| 2014 Gem E2 | 1 | 0 |
| 2013 Gem E2 | 2 | 0 |
| 2012 Gem E2 | 2 | 0 |
| 2011 Gem E2 | 2 | 0 |
| 2010 Gem E2 | 1 | 0 |
| 2009 Gem E2 | 1 | 0 |
What Gem E2 owners complain about
Across all model years, owners have filed 4 complaints with NHTSA. The 2017 model year has the most, with 3.
All Gem E2 recalls (9)
Every NHTSA safety campaign that lists a Gem E2, most recent first, with the model years each one covers.
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Lugs/nuts/bolts/studs (wheels) and 2 other components
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at…
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Lugs/nuts/bolts/studs (wheels) and 2 other components
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Remedy: Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall…
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Frame and members (structure)
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Remedy: Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at…
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Electrical system
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners…
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Lugs/nuts/bolts/studs (wheels)
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this…
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Electrical system
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for…
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Seat belts
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 GEM EL, ES, E4, E4S, ELXD, E6, E6S, and E2 vehicles manufactured December 15, 2014, to August 25, 2015. The seat belts in the affected vehicles have retractor mechanisms that may fail, causing the seat belt to be stuck in one position. As such, these vehicles fail…
Remedy: GEM will notify owners, and dealers will replace the seat belt assemblies, free of charge. The recall began on December 31, 2015. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number…
Model years: 2015
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Parking brake
Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
Remedy: Polaris will notify owners and dealers will replace the parking brake lever assembly free of charge. The safety recall began on January 29, 2013. Owners may contact Polaris customer service by calling 1-888-704-5290.
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Parking brake
Gem is recalling certain model year 2009 neighborhood electric vehicles. The parking brake cable may have been improperly crimped. This could cause the parking brake cable to separate from the actuator handle while applied.
Remedy: Dealers will replace the parking brake lever assembly free of charge. The safety recall began on march 10, 2010. Owners may contact gem at 866-764-0616.
Model years: 2009
Other Gem models
- Nev13 complaints
- E-8257 complaints
- E45 complaints
- 8251 complaints
- E8251 complaints
- Gem1 complaints
- E2 Xld0 complaints
- E2L0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.