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2021 Freightliner Custom Chass XB Recalls, Complaints & Specs

2 safety recalls list the 2021 Freightliner Custom Chass XB. Check your own VIN below.

2
safety recalls
0
owner complaints to NHTSA

2 safety recalls for the 2021 Freightliner Custom Chass XB

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Fuel rail (fuel system)

    NHTSA 21V326000 Reported 9,662 vehicles potentially affected Daimler Trucks North America, LLC

    Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

    Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this…

  2. Tie rod assembly (steering) and critical fasteners (steering)

    NHTSA 21V256000 Reported 12,470 vehicles potentially affected Daimler Trucks North America, LLC

    Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam…

    Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for…

No owner complaints on file

NHTSA has no owner complaints on file for the 2021 Freightliner Custom Chass XB. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.

Checking a specific 2021 Freightliner Custom Chass XB

How do I know if my 2021 Freightliner Custom Chass XB has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2021 Freightliner Custom Chass XB; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Freightliner dealer with your VIN and the NHTSA campaign number (for example 21V256000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Freightliner models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.