2023 Custom Fire Spartan Metrostar RT Recalls, Complaints & Specs
1 safety recall lists the 2023 Custom Fire Spartan Metrostar RT. Check your own VIN below.
1 safety recall for the 2023 Custom Fire Spartan Metrostar RT
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Power train: control module (tcm/pcm/tecm)
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
Remedy: Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.
No owner complaints on file
NHTSA has no owner complaints on file for the 2023 Custom Fire Spartan Metrostar RT. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Custom Fire Spartan Metrostar RT model years
Recall and complaint counts for every Custom Fire Spartan Metrostar RT model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2021 Custom Fire Spartan Metrostar RT | 1 | 0 |
| 2022 Custom Fire Spartan Metrostar RT | 1 | 0 |
| 2023 Custom Fire Spartan Metrostar RT | 1 | 0 |
Checking a specific 2023 Custom Fire Spartan Metrostar RT
How do I know if my 2023 Custom Fire Spartan Metrostar RT has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2023 Custom Fire Spartan Metrostar RT; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Custom Fire dealer with your VIN and the NHTSA campaign number (for example 23V316000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Custom Fire models
- Freightliner M21 complaints
- Kenworth T3700 complaints
- Kenworth T8800 complaints
- Peterbilt 3480 complaints
- Pumper Rescue Tanker0 complaints
- Side Mount Pumper0 complaints
- Spartan Gladiator0 complaints
- Spartan Metrostar0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.