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2017 Custom Fire Side Mount Pumper Recalls, Complaints & Specs

1 safety recall lists the 2017 Custom Fire Side Mount Pumper. Check your own VIN below.

1
safety recall
0
owner complaints to NHTSA

1 safety recall for the 2017 Custom Fire Side Mount Pumper

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Equipment

    NHTSA 20V111000 Reported 1 vehicles potentially affected Custom Fire Apparatus, Inc.

    Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

    Remedy: Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.

No owner complaints on file

NHTSA has no owner complaints on file for the 2017 Custom Fire Side Mount Pumper. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.

Checking a specific 2017 Custom Fire Side Mount Pumper

How do I know if my 2017 Custom Fire Side Mount Pumper has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2017 Custom Fire Side Mount Pumper; your car may already have been repaired under it.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Custom Fire dealer with your VIN and the NHTSA campaign number (for example 20V111000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Custom Fire models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.