Coach and Equipment Phoenix Recalls & Complaints by Model Year
NHTSA lists 25 safety recalls and 1 owner complaint across 23 model years of the Coach and Equipment Phoenix (2004–2026). The most-complained-about year is 2007.
Pick your Coach and Equipment Phoenix model year
What Coach and Equipment Phoenix owners complain about
Across all model years, owners have filed 1 complaint with NHTSA. The 2007 model year has the most, with 1.
All Coach and Equipment Phoenix recalls (25)
Every NHTSA safety campaign that lists a Coach and Equipment Phoenix, most recent first, with the model years each one covers.
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Equipment adaptive/mobility: controls/control wiring
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts. The electrical contactor may fail, preventing the controls from stopping the lift.
Remedy: Dealers will correct the wiring by installing two diodes, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
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Critical fasteners (equipment adaptive/mobility)
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
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Alternator/generator/regulator (electrical system)
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor. The alternator may contact and damage the fuel line.
Remedy: Dealers will inspect the alternator clearance and install additional brackets as necessary, free of charge. Owner notification letters were mailed January 8, 2026. Owners may contact Coach and Equipment customer…
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Unspecified component (equipment adaptive/mobility)
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at…
Model years: 2025
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Seats
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Remedy: Coach and Equipment will direct owners to Freedman's instructions on how to inspect and repair the seat as necessary, free of charge. Owner notification letters were mailed May 13, 2024. Owners may contact Coach and…
Model years: 2024
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Hoses, lines/piping, and fittings (fuel system)
Coach and Equipment Mfg, Corp. (Coach and Equipment) is recalling certain 2016-2023 Phoenix transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts,…
Remedy: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed December 19, 2022. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
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Retractor (seat belts)
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a…
Remedy: Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at…
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Seats
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2015-2018 Coach and Equipment Phoenix and Metro lite transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion…
Remedy: Coach and Equipment has notified owners, and Freedman Seating will repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact Coach and Equipment customer service at…
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Equipment adaptive/mobility
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the…
Remedy: Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at…
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Equipment adaptive/mobility
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2014-2015 Metro Lite buses manufactured October 1, 2014, to October 31, 2015, 2015 Pegasus buses manufactured August 1, 2015, to August 31, 2015, and 2014-2015 Phoenix buses manufactured September 1, 2014, to November 30, 2015, equipped with certain…
Remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge.…
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Equipment adaptive/mobility
Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The…
Remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge.…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Equipment adaptive/mobility
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2006-2014 Phoenix, Metro Lite, Pegasus, Condor LT, and Alley Cat transit buses manufactured January 1, 2006, to September 18, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon…
Remedy: Coach and Equipment will notify owners to contact Ricon Corporation who will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Equipment adaptive/mobility
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain model year 2013 Metro Lite transit buses manufactured May 2013 through June 2013 and Phoenix transit buses manufactured March 2013 through April 2013 and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable.…
Remedy: Coach and Equipment will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall is expected to begin in June 2014. Owners may contact Coach and Equipment…
Model years: 2013
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Electrical system
Coach and Equipment Manufacturing Corp. (Coach and Equipment) is recalling certain model year 2009-2010 MetroLite and Phoenix transit buses manufactured August 2009 through May 2010 and equipped with an optional power door. The power actuator behind the door contains a PC Board that may overheat.
Remedy: Coach and Equipment will notify owners, and service centers will inspect and replace any defective circuit board, free of charge. The recall began on September 17, 2013. Owners may contact Coach and Equipment at…
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Equipment
Coach and Equipment is recalling certain model year 2006-2012 Phoenix transit buses manufactured August 2006, through November 2012; and 2007 and 2009 Metro Lite transit buses manufactured January 2007, through December 2009. These buses are equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable.…
Remedy: Ricon will be conducting this recall on behalf of Coach and Equipment Mfg Corp. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. This recall campaign…
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Equipment adaptive/mobility
Coach and equipment manufacturing corporation (coach and equipment) is recalling certain model year 2006-2010 phoenix, metro-lite and pegasus transit buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.
Remedy: Coach and equipment will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact coach and equipment mfg. Corp. At 1-800-946-7513.
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Air conditioner (equipment)
Coach and equipment is recalling certain model year 2006-2010 buses equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
Remedy: Coach and equipment will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on…
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Equipment
Coach and equipment is recalling certain buses equipped with trans air ta 73 evaporators. The evaporator utilizes a power resistor to regulate blower speed. Should a short occur in the "low or medium speed" circuit while the blower is in high speed, the short will cause the supply voltage to feedback through the resistor to ground, not…
Remedy: Coach and equipment in cooperation with trans air will install a thermal shutdown device in series with the speed resistors. This service will be performed free of charge. The safety recall began on december 29, 2010.…
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Equipment adaptive/mobility
Coach & equipment is recalling certain model year 2005 through 2007 phoenix shuttle buses manufactured from march 2005 through june 2007 and equipped with ricon s and k series platform style wheelchair lifts. The vertical support arms were improperly welded.
Remedy: Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. The safety recall is expected to begin during july 2010. Owners may contact ricon customer service at…
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Equipment adaptive/mobility
Coach & equipment is recalling certain model year 2007 through 2010 phoenix shuttle buses manufactured from december 2007 through january 2010 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle.…
Remedy: Coach & equipment is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training…
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Equipment adaptive/mobility
Coach & equipment is recalling certain model year 2007 through 2010 phoenix shuttle buses manufactured from october 2007 through january 2010 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the…
Remedy: Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is…
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Air conditioner (equipment)
Coach & equipment is recalling one model year 2007 phoenix shuttle bus manufactured during january 2007 equipped with trans/air air conditioning systems. Each trans/air system comes with an electrical kit and ec pc board which if improperly installed could overheat.
Remedy: Coach & equipment will notify the owner and the bus will be repaired free of charge. The repair will be performed by trans/air. The safety recall began on october 8, 2009. Owners may contact trans/air warrant and…
Model years: 2007
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Equipment adaptive/mobility
Coach and equipment is recalling 594 my 2005-2007 phoenix paratransit buses equipped with ricon platform style wheelchair lifts for failing to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the threshold warning system may not detect the presence of a…
Remedy: Coach and equipment is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or coach and equipment at 1-315-536-2321.
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Equipment adaptive/mobility
Coach and equipment is recalling 335 my 2005-2006 phoenix paratransit buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a…
Remedy: Coach and equipment is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or coach and equipment at 1-315-536-2321.
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Equipment
On certain diesel buses built on ford e-series chassis and equipped with carrier air conditioning, the mounting bracket welds can break or fall off.
Remedy: Carrier is conducting the owner notification and remedy for this campaign. Carrier will inspect the welds for cracking and re-weld as necessary, free of charge. Owners may contact carrier service department at…
Model years: 2004
Other Coach and Equipment models
- E4501 complaints
- 34000 complaints
- Alley Cat0 complaints
- Condor LT0 complaints
- E3500 complaints
- Fortibus0 complaints
- Fortivan0 complaints
- Metro Lite0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.