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2020 Audi Q7 Recalls, Complaints & Specs

5 safety recalls list the 2020 Audi Q7, and owners have filed 28 complaints with NHTSA. Check your own VIN below.

5
safety recalls
28
owner complaints to NHTSA
1 / 1
complaints citing a crash / fire
18–21
MPG combined (EPA)

5 safety recalls for the 2020 Audi Q7

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Camera (back over prevention)

    NHTSA 25V900000 Reported 356,894 vehicles potentially affected Volkswagen Group of America, Inc.

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…

    Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle…

  2. Camera (forward collision avoidance)

    NHTSA 23V212000 Reported 19 vehicles potentially affected Volkswagen Group of America, Inc.

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

    Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer…

  3. Fuel pump (fuel system)

    NHTSA 22V516000 Reported 49,443 vehicles potentially affected Volkswagen Group of America, Inc.

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

    Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

  4. Air bags: frontal and software (air bags)

    NHTSA 21V078000 Reported 26,967 vehicles potentially affected Volkswagen Group of America, Inc.

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor…

    Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is…

  5. Roof and pillars (structure)

    NHTSA 20V658000 Reported 94,144 vehicles potentially affected Volkswagen Group of America, Inc.

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

    Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number…

28 owner complaints filed with NHTSA

Owners of the 2020 Audi Q7 have filed 28 complaints with NHTSA; 1 describe a crash and 1 describe a fire. Reports cite 2 injuries and 0 deaths. The average mileage at failure in those reports is 39,650 miles. Complaints peaked in 2024 with 8 filed that year.

Most-reported components

What owners are reporting

“The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end anothe”

Owner complaint to NHTSA, September 14, 2026 · Service brakes, hydraulic

“Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this i”

Owner complaint to NHTSA, July 23, 2026 · Unknown or other

Fuel economy and specs

EPA ratings for the 2020 Audi Q7. Ranges cover every tested configuration.

Combined18–21 mpg
City / Highway17–19 / 21–23
FuelPremium
EPA classStandard Sport Utility Vehicle 4WD
Engine4/6 cyl, 2/3 L
TransmissionAutomatic (S8)

Compare Audi Q7 model years

Recall and complaint counts for every Audi Q7 model year in NHTSA's database.

Model yearRecallsComplaints
2007 Audi Q7395
2008 Audi Q7333
2009 Audi Q7321
2010 Audi Q7329
2011 Audi Q7423
2012 Audi Q7429
2013 Audi Q7343
2014 Audi Q7245
2015 Audi Q7244
2016 Audi Q712
2017 Audi Q77320
2018 Audi Q73143
2019 Audi Q7462
2020 Audi Q7528
2021 Audi Q7975
2022 Audi Q7320
2023 Audi Q7316
2024 Audi Q732
2025 Audi Q7216
2026 Audi Q711

Checking a specific 2020 Audi Q7

How do I know if my 2020 Audi Q7 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 5 campaigns currently list the 2020 Audi Q7; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Audi dealer with your VIN and the NHTSA campaign number (for example 20V658000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Audi models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.