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Toyota Prius Prime Recalls & Complaints by Model Year

NHTSA lists 6 safety recalls and 119 owner complaints across 8 model years of the Toyota Prius Prime (2017–2024). The most-complained-about year is 2017.

6
safety recalls, all years
119
owner complaints, all years
2023
year with most recalls
2017
year with most complaints

Pick your Toyota Prius Prime model year

Model yearRecallsComplaints
2024 Toyota Prius Prime413
2023 Toyota Prius Prime46
2022 Toyota Prius Prime18
2021 Toyota Prius Prime010
2020 Toyota Prius Prime116
2019 Toyota Prius Prime18
2018 Toyota Prius Prime016
2017 Toyota Prius Prime042

What Toyota Prius Prime owners complain about

Across all model years, owners have filed 119 complaints with NHTSA. The 2017 model year has the most, with 42.

All Toyota Prius Prime recalls (6)

Every NHTSA safety campaign that lists a Toyota Prius Prime, most recent first, with the model years each one covers.

  1. Switches/knobs/buttons (electrical system) and latch (latches/locks/linkages)

    NHTSA 26V049000 Reported 141,286 vehicles potentially affected Toyota Motor Engineering & Manufacturing

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

    Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03…

    Model years: 2023, 2024

  2. Display function (back over prevention)

    NHTSA 25V744000 Reported 1,024,407 vehicles potentially affected Toyota Motor Engineering & Manufacturing

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle…

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13…

    Model years: 2023, 2024

  3. Labels (equipment)

    NHTSA 24V548000 Reported 33,848 vehicles potentially affected Gulf States Toyota, Inc.

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza…

    Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

    Model years: 2023, 2024

  4. Switches/knobs/buttons (electrical system) and latch (latches/locks/linkages)

    NHTSA 24V274000 Reported 55,690 vehicles potentially affected Toyota Motor Engineering & Manufacturing

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

    Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this…

    Model years: 2023, 2024

  5. Software (engine and engine cooling) and hybrid propulsion system

    NHTSA 21V734000 Reported 8,411 vehicles potentially affected Toyota Motor Engineering & Manufacturing

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

    Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is…

    Model years: 2022

  6. Service brakes and electronic stability control (esc)

    NHTSA 19V544000 Reported 6,925 vehicles potentially affected Toyota Motor Engineering & Manufacturing

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such,…

    Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at…

    Model years: 2019, 2020

Other Toyota models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.