smart Fortwo Recalls & Complaints by Model Year
NHTSA lists 5 safety recalls and 346 owner complaints across 13 model years of the smart Fortwo (2005–2019). The most-complained-about year is 2008.
Pick your smart Fortwo model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2019 smart Fortwo | 1 | 1 |
| 2018 smart Fortwo | 0 | 1 |
| 2017 smart Fortwo | 1 | 7 |
| 2016 smart Fortwo | 1 | 21 |
| 2015 smart Fortwo | 0 | 6 |
| 2014 smart Fortwo | 0 | 13 |
| 2013 smart Fortwo | 0 | 25 |
| 2012 smart Fortwo | 0 | 8 |
| 2011 smart Fortwo | 0 | 16 |
| 2010 smart Fortwo | 0 | 6 |
| 2009 smart Fortwo | 1 | 100 |
| 2008 smart Fortwo | 2 | 140 |
| 2005 smart Fortwo | 0 | 2 |
What smart Fortwo owners complain about
Across all model years, owners have filed 346 complaints with NHTSA. The 2008 model year has the most, with 140.
All smart Fortwo recalls (5)
Every NHTSA safety campaign that lists a smart Fortwo, most recent first, with the model years each one covers.
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Traction battery (electrical system) and 12v/24v/48v battery (electrical system)
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Remedy: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall…
Model years: 2019
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Exhaust system (engine and engine cooling) and engine (engine and engine cooling)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.
Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Parking brake
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 smart fortwo vehicles. In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased parking brake lever travel before the parking brake engages.
Remedy: MBUSA will notify owners, and dealers will replace the parking brake cable lock nut, free of charge. The recall began September 20, 2017. Owners may contact smart customer service at 1-877-496-3691.
Model years: 2016
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Steering
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Remedy: MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at…
Model years: 2017
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Frame and members (structure)
Smart USA is recalling 43 my 2008 fortwo 451 vehicles. A single batch of paint sent to the company did not meet specifications. A re-work was done in the plant using different formulations of painting materials. After the re-work was completed, it was determined that the combination of materials used to repaint the frame and chassis…
Remedy: Dealers will repaint the affected areas to meet specifications. The recall began on august 18, 2008. Owners may contact smart USA at 1-248-648-2451.
Model years: 2008
Other smart models
- Fortwo Cabrio28 complaints
- Fortwo Coupe23 complaints
- Fortwo Coupe Electric7 complaints
- Fortwo Cabriolet2 complaints
- Fortwo Convertible Electr1 complaints
- Fortwo Convertible0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.