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NHTSA Recall 25V691000: External/pedestrian alert (forward collision avoidance) and external/pedestrian alert (back over prevention)

Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 43,438 vehicles. It affects 2 models including the Ford Explorer Hybrid.

43,438
vehicles potentially affected
2
models affected
2025
owners notified (November 5)
NHTSA campaign25V691000
Manufacturer campaign25SA2
ComponentsFORWARD COLLISION AVOIDANCE › WARNINGS › EXTERNAL/PEDESTRIAN ALERT; BACK OVER PREVENTION › WARNINGS › EXTERNAL/PEDESTRIAN ALERT
Report receivedOctober 10, 2025
Owner notificationNovember 5, 2025
Initiated byManufacturer

Defect

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

Safety risk

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

Vehicles covered by recall 25V691000

Make and modelModel years
Ford Explorer Hybrid2025
Lincoln Nautilus Hybrid2024, 2025, 2026

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.