NHTSA Recall 25V472000: Head restraint (seats)
Chrysler (FCA US, LLC) reported this safety recall to NHTSA on , covering an estimated 121,398 vehicles. It affects 2 models including the Jeep Grand Cherokee.
| NHTSA campaign | 25V472000 |
|---|---|
| Manufacturer campaign | 20C |
| Component | SEATS › MID/REAR ASSEMBLY › HEAD RESTRAINT |
| Report received | July 17, 2025 |
| Owner notification | September 5, 2025 |
| Initiated by | Manufacturer |
Defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Vehicles covered by recall 25V472000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.