NHTSA Recall 25V404000: Software (electrical system) and latch (latches/locks/linkages)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 197,432 vehicles. It affects 2021–2025 Ford Mustang Mach E.
| NHTSA campaign | 25V404000 |
|---|---|
| Manufacturer campaign | 25S65 |
| Components | ELECTRICAL SYSTEM › BODY CONTROL MODULE › SOFTWARE; LATCHES/LOCKS/LINKAGES › DOORS › LATCH |
| Report received | June 13, 2025 |
| Owner notification | July 10, 2025 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Safety risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Vehicles covered by recall 25V404000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.