NHTSA Recall 25V337000: Instrument cluster/panel (electrical system) and software (equipment)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 30,679 vehicles. It affects 2024 Lincoln Nautilus.
| NHTSA campaign | 25V337000 |
|---|---|
| Manufacturer campaign | 25C21 |
| Components | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL; EQUIPMENT › ELECTRICAL › INFOTAINMENT › SOFTWARE |
| Report received | May 23, 2025 |
| Owner notification | July 24, 2025 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Safety risk
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Vehicles covered by recall 25V337000
| Make and model | Model years |
|---|---|
| Lincoln Nautilus | 2024 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.