NHTSA Recall 25V297000: Instrument cluster/panel (electrical system) and gear position indication (prndl) (power train)
Chrysler (FCA US, LLC) reported this safety recall to NHTSA on , covering an estimated 778 vehicles. It affects 2 models including the RAM 2500.
| NHTSA campaign | 25V297000 |
|---|---|
| Manufacturer campaign | 36C |
| Components | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL; POWER TRAIN › AUTOMATIC TRANSMISSION › GEAR POSITION INDICATION (PRNDL) |
| Report received | May 8, 2025 |
| Owner notification | May 22, 2025 |
| Initiated by | Manufacturer |
Defect
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Vehicles covered by recall 25V297000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.