NHTSA Recall 25V239000: Software (power train)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 24,655 vehicles. It affects 2025 Ford Explorer.
| NHTSA campaign | 25V239000 |
|---|---|
| Manufacturer campaign | 25S35 |
| Component | POWER TRAIN › AUTOMATIC TRANSMISSION › CONTROL MODULE › SOFTWARE |
| Report received | April 11, 2025 |
| Owner notification | June 6, 2025 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Safety risk
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Vehicles covered by recall 25V239000
| Make and model | Model years |
|---|---|
| Ford Explorer | 2025 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.