NHTSA Recall 25V125000: Dc/dc converter (electrical system) and 12v/24v/48v battery (electrical system)
Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 13,769 vehicles. It affects 3 models including the Audi Q4 e-tron.
| NHTSA campaign | 25V125000 |
|---|---|
| Manufacturer campaign | AUDI: 93FR WV: 93CJ |
| Components | ELECTRICAL SYSTEM › PROPULSION SYSTEM › DC/DC CONVERTER; ELECTRICAL SYSTEM › 12V/24V/48V BATTERY |
| Report received | February 28, 2025 |
| Owner notification | May 20, 2025 |
| Initiated by | Manufacturer |
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Vehicles covered by recall 25V125000
| Make and model | Model years |
|---|---|
| Audi Q4 e-tron | 2024, 2025 |
| Audi Q4 Sportback e-tron | 2024, 2025 |
| Volkswagen ID.4 | 2024 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.