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NHTSA Recall 24V930000: Instrument cluster/panel (electrical system)

Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 697 vehicles. It affects 4 models including the Mercedes-Benz Sprinter 1500.

697
vehicles potentially affected
4
models affected
2025
owners notified (January 31)
NHTSA campaign24V930000
Manufacturer campaignVS3BELKOM
ComponentELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL
Report receivedDecember 13, 2024
Owner notificationJanuary 31, 2025
Initiated byManufacturer

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Safety risk

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles covered by recall 24V930000

Make and modelModel years
Mercedes-Benz Sprinter 15002019, 2020, 2021, 2022
Mercedes-Benz Sprinter 25002019, 2020, 2021, 2022
Mercedes-Benz Sprinter 35002019, 2020, 2021, 2022
Mercedes-Benz Sprinter 45002019, 2020, 2021, 2022

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.