NHTSA Recall 24V893000: Labels (equipment)
Volvo Bus Corporation reported this safety recall to NHTSA on , covering an estimated 5 vehicles. It affects 2025 Volvo Bus 9700.
| NHTSA campaign | 24V893000 |
|---|---|
| Manufacturer campaign | SR24-86 |
| Component | EQUIPMENT › OTHER › LABELS |
| Report received | November 26, 2024 |
| Owner notification | December 19, 2024 |
| Initiated by | Manufacturer |
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Vehicles covered by recall 24V893000
| Make and model | Model years |
|---|---|
| Volvo Bus 9700 | 2025 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.