NHTSA Recall 24V839000: Software (power train)
General Motors, LLC reported this safety recall to NHTSA on , covering an estimated 77,824 vehicles. It affects 3 models including the Chevrolet Equinox.
| NHTSA campaign | 24V839000 |
|---|---|
| Manufacturer campaign | N242471620 |
| Component | POWER TRAIN › AUTOMATIC TRANSMISSION › CONTROL MODULE › SOFTWARE |
| Report received | November 7, 2024 |
| Owner notification | December 9, 2024 |
| Initiated by | Manufacturer |
Defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Safety risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Vehicles covered by recall 24V839000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.