NHTSA Recall 24V801000: Software (back over prevention)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 391 vehicles. It affects 2 models including the Ford Explorer.
| NHTSA campaign | 24V801000 |
|---|---|
| Manufacturer campaign | 24C34 |
| Component | BACK OVER PREVENTION › SOFTWARE |
| Report received | October 25, 2024 |
| Owner notification | March 28, 2025 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Vehicles covered by recall 24V801000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.