NHTSA Recall 24V757000: Software (electrical system) and instrument cluster/panel (electrical system)
Kia America, Inc. reported this safety recall to NHTSA on , covering an estimated 14,163 vehicles. It affects 2024–2025 Kia EV9.
| NHTSA campaign | 24V757000 |
|---|---|
| Manufacturer campaign | SC326 |
| Components | ELECTRICAL SYSTEM › SOFTWARE; ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | October 10, 2024 |
| Owner notification | October 25, 2024 |
| Initiated by | Manufacturer |
Defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Vehicles covered by recall 24V757000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.