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NHTSA Recall 24V748000: Software (equipment) and back over prevention

Nissan North America, Inc. reported this safety recall to NHTSA on , covering an estimated 37,236 vehicles. It affects 2 models including the Infiniti QX80.

37,236
vehicles potentially affected
2
models affected
2024
owners notified (December 3)
NHTSA campaign24V748000
Manufacturer campaignR24B3, R24B4
ComponentsEQUIPMENT › ELECTRICAL › INFOTAINMENT › SOFTWARE; BACK OVER PREVENTION
Report receivedOctober 3, 2024
Owner notificationDecember 3, 2024
Initiated byManufacturer

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles covered by recall 24V748000

Make and modelModel years
Infiniti QX802025
Nissan Rogue2024, 2025

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.