NHTSA Recall 24V688000: Software (equipment) and 2 other components
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 2,025 vehicles. It affects 5 models including the Mercedes-Benz AMG CLE53.
| NHTSA campaign | 24V688000 |
|---|---|
| Components | EQUIPMENT › ELECTRICAL › INFOTAINMENT › SOFTWARE; PARKING BRAKE › ELECTRICAL › CONTROL MODULE › SOFTWARE; BACK OVER PREVENTION › AUTOMATIC SYSTEM BRAKING |
| Report received | September 13, 2024 |
| Owner notification | November 1, 2024 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Safety risk
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 24V688000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG CLE53 | 2024 |
| Mercedes-Benz Cle 300 | 2024 |
| Mercedes-Benz Cle 450 | 2024 |
| Mercedes-Benz E 350 | 2024 |
| Mercedes-Benz E 450 | 2024 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.