Skip to content

NHTSA Recall 24V685000: Hybrid propulsion system and cables (electrical system)

Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 61 vehicles. It affects 2024 Ford Explorer.

61
vehicles potentially affected
1
model affected
2024
owners notified (November 8)
NHTSA campaign24V685000
Manufacturer campaign24S61
ComponentsHYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM › 12V/24V/48V BATTERY › CABLES
Report receivedSeptember 13, 2024
Owner notificationNovember 8, 2024
Initiated byManufacturer

Defect

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Safety risk

A short circuit increases the risk of a fire.

Remedy

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 24V685000

Make and modelModel years
Ford Explorer2024

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.