NHTSA Recall 24V482000: Head restraint (seats)
Toyota Motor Engineering & Manufacturing reported this safety recall to NHTSA on , covering an estimated 11,418 vehicles. It affects 4 models including the Lexus NX.
| NHTSA campaign | 24V482000 |
|---|---|
| Manufacturer campaign | 24LB06, 24LA06 |
| Component | SEATS › FRONT ASSEMBLY › HEAD RESTRAINT |
| Report received | June 27, 2024 |
| Owner notification | February 14, 2025 |
| Initiated by | Manufacturer |
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Safety risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V482000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.