Skip to content

NHTSA Recall 24V478000: Escape/egress/exit (structure)

Daimler Trucks North America, LLC reported this safety recall to NHTSA on , covering an estimated 162 vehicles. It affects 2 models including the Thomas Built Buses Saf-T-Liner C2.

162
vehicles potentially affected
2
models affected
2024
owners notified (August 22)
NHTSA campaign24V478000
Manufacturer campaignF1004
ComponentSTRUCTURE › EMERGENCY › ESCAPE/EGRESS/EXIT
Report receivedJune 26, 2024
Owner notificationAugust 22, 2024
Initiated byManufacturer

Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

Remedy

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 24V478000

Make and modelModel years
Thomas Built Buses Saf-T-Liner C22023, 2024, 2025
Thomas Built Buses Saf-T-Liner C2 Jouley2024, 2025

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.