NHTSA Recall 24V477000: Software (equipment) and camera (back over prevention)
Polestar Automotive USA, Inc. reported this safety recall to NHTSA on , covering an estimated 25,825 vehicles. It affects 2021–2024 Polestar Polestar 2.
| NHTSA campaign | 24V477000 |
|---|---|
| Manufacturer campaign | RP1016 |
| Components | EQUIPMENT › ELECTRICAL › INFOTAINMENT › SOFTWARE; BACK OVER PREVENTION › SENSING SYSTEM › CAMERA |
| Report received | June 26, 2024 |
| Owner notification | August 9, 2024 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V477000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.