NHTSA Recall 24V399000: Software (electrical system)
Do not drive Mack Trucks, Inc. reported this safety recall to NHTSA on , covering an estimated 24 vehicles. It affects 2024 Mack Md (electric).
| NHTSA campaign | 24V399000 |
|---|---|
| Manufacturer campaign | SC0464 |
| Component | ELECTRICAL SYSTEM › PROPULSION SYSTEM › TRACTION BATTERY › MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM) › SOFTWARE |
| Report received | June 4, 2024 |
| Owner notification | July 10, 2024 |
| Initiated by | Manufacturer |
Defect
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Safety risk
A sudden loss of steering control and drive power increases the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V399000
| Make and model | Model years |
|---|---|
| Mack Md (electric) | 2024 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.