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NHTSA Recall 24V344000: Software (equipment) and 2 other components

Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 79,965 vehicles. It affects 2021–2023 Volkswagen ID.4.

79,965
vehicles potentially affected
1
model affected
2024
owners notified (December 20)
NHTSA campaign24V344000
Manufacturer campaign919A
ComponentsEQUIPMENT › ELECTRICAL › INFOTAINMENT › SOFTWARE; BACK OVER PREVENTION › SOFTWARE; ELECTRICAL SYSTEM › INSTRUMENT PANEL › SPEEDOMETER/ODOMETER
Report receivedMay 15, 2024
Owner notificationDecember 20, 2024
Initiated byNHTSA Office of Defects Investigation

Defect

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Safety risk

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 24V344000

Make and modelModel years
Volkswagen ID.42021, 2022, 2023

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.