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NHTSA Recall 24V151000: Latching/release system (structure)

Daimler Coaches North America reported this safety recall to NHTSA on , covering an estimated 111 vehicles. It affects 2 models including the Mercedes-Benz Tourrider Business.

111
vehicles potentially affected
2
models affected
2024
owners notified (April 5)
NHTSA campaign24V151000
Manufacturer campaign83.10T24281A
ComponentSTRUCTURE › EMERGENCY › ESCAPE/EGRESS/EXIT › LATCHING/RELEASE SYSTEM
Report receivedFebruary 26, 2024
Owner notificationApril 5, 2024
Initiated byManufacturer

Defect

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Remedy

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 24V151000

Make and modelModel years
Mercedes-Benz Tourrider Business2022, 2023, 2024
Mercedes-Benz Tourrider Premium2022, 2023, 2024

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.