NHTSA Recall 24V118000: Software (power train)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 105,071 vehicles. It affects 4 models including the Mercedes-Benz GLE 450.
| NHTSA campaign | 24V118000 |
|---|---|
| Component | POWER TRAIN › AUTOMATIC TRANSMISSION › CONTROL MODULE › SOFTWARE |
| Report received | February 16, 2024 |
| Owner notification | March 29, 2024 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Safety risk
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V118000
| Make and model | Model years |
|---|---|
| Mercedes-Benz GLE 450 | 2020, 2021, 2022, 2023 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 450 4MATIC | 2022, 2023 |
| Mercedes-Benz GLS450 | 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.