NHTSA Recall 23V875000: Critical fasteners (structure)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 3,739 vehicles. It affects 8 models including the Freightliner Sprinter 1500.
| NHTSA campaign | 23V875000 |
|---|---|
| Manufacturer campaign | VS3ROHRAH |
| Component | STRUCTURE › CRITICAL FASTENERS |
| Report received | December 21, 2023 |
| Owner notification | March 4, 2024 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Safety risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V875000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020, 2021 |
| Freightliner Sprinter 2500 | 2019, 2020, 2021 |
| Freightliner Sprinter 3500 | 2019, 2020, 2021 |
| Freightliner Sprinter 4500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.