NHTSA Recall 23V864000: Instrument cluster/panel (electrical system) and air bags: frontal
Toyota Motor Engineering & Manufacturing reported this safety recall to NHTSA on , covering an estimated 12,575 vehicles. It affects 2022–2023 Toyota Corolla Cross.
| NHTSA campaign | 23V864000 |
|---|---|
| Manufacturer campaign | 23TA16 |
| Components | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL; AIR BAGS › FRONTAL |
| Report received | December 20, 2023 |
| Owner notification | January 26, 2024 |
| Initiated by | Manufacturer |
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V864000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.