NHTSA Recall 23V862000: Software (electrical system) and latch (latches/locks/linkages)
Tesla, Inc. reported this safety recall to NHTSA on , covering an estimated 120,423 vehicles. It affects 2 models including the Tesla Model S.
| NHTSA campaign | 23V862000 |
|---|---|
| Manufacturer campaign | SB-23-00-009 |
| Components | ELECTRICAL SYSTEM › SOFTWARE; LATCHES/LOCKS/LINKAGES › DOORS › LATCH |
| Report received | December 19, 2023 |
| Owner notification | February 17, 2024 |
| Initiated by | Manufacturer |
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Safety risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V862000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.