NHTSA Recall 23V744000: Instrument cluster/panel (electrical system)
General Motors, LLC reported this safety recall to NHTSA on , covering an estimated 60,154 vehicles. It affects 3 models including the Buick Encore GX.
| NHTSA campaign | 23V744000 |
|---|---|
| Manufacturer campaign | A232424320 |
| Component | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | November 6, 2023 |
| Owner notification | December 4, 2023 |
| Initiated by | Manufacturer |
Defect
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V744000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.