NHTSA Recall 23V553000: External/pedestrian alert (back over prevention) and external/pedestrian alert (forward collision avoidance)
Mazda North American Operations reported this safety recall to NHTSA on , covering an estimated 17,600 vehicles. It affects 2024 Mazda CX-90.
| NHTSA campaign | 23V553000 |
|---|---|
| Manufacturer campaign | 6123H |
| Components | BACK OVER PREVENTION › WARNINGS › EXTERNAL/PEDESTRIAN ALERT; FORWARD COLLISION AVOIDANCE › WARNINGS › EXTERNAL/PEDESTRIAN ALERT |
| Report received | August 4, 2023 |
| Owner notification | September 18, 2023 |
| Initiated by | Manufacturer |
Defect
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Safety risk
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V553000
| Make and model | Model years |
|---|---|
| Mazda CX-90 | 2024 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.