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NHTSA Recall 23V506000: Instrument cluster/panel (electrical system)

Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 38,695 vehicles. It affects 5 models including the Ford Escape.

38,695
vehicles potentially affected
5
models affected
2023
owners notified (December 4)
NHTSA campaign23V506000
Manufacturer campaign23C25
ComponentELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL
Report receivedJuly 21, 2023
Owner notificationDecember 4, 2023
Initiated byManufacturer

Defect

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Safety risk

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Remedy

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 23V506000

Make and modelModel years
Ford Escape2023
Ford F-250 SD2023
Ford F-350 SD2023
Ford F-450 SD2023
Ford F-550 SD2023

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.