NHTSA Recall 23V309000: Software (electrical system)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 3,828 vehicles. It affects 7 models including the Mercedes-Benz AMG EQS 53.
| NHTSA campaign | 23V309000 |
|---|---|
| Manufacturer campaign | 2023070013 |
| Component | ELECTRICAL SYSTEM › PROPULSION SYSTEM › TRACTION BATTERY THERMAL › MANAGEMENT › SOFTWARE |
| Report received | May 2, 2023 |
| Owner notification | August 18, 2023 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Safety risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V309000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG EQS 53 | 2022 |
| Mercedes-Benz EQS 450 | 2022 |
| Mercedes-Benz EQS 580 | 2022 |
| Mercedes-Benz EQS450 | 2023 |
| Mercedes-Benz EQS580 | 2023 |
| Mercedes-Benz Redundant EQE 350 4MATIC | 2023 |
| Mercedes-Benz S 580 E | 2023 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.